Girls Upstate
Aurora Handmade Glaze Mug
Aurora Handmade Glaze Mug
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Elevate your daily ritual with this 16 oz artisan-crafted stoneware mug, featuring a unique reactive glaze inspired by the colors of a desert sunrise. Organically shaped and hand-finished for a truly elevated touch. Microwave and dishwasher safe for everyday ease — because beauty and function should always go hand in hand.
This is the mug featured in our Bestie Kit — this purchase is for the mug only. U.S. Shipping only
Return Policy
We hope you love your Aurora Mug! If you’re not completely satisfied, please review our return policy below:
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Returns: Due to the limited-edition nature of this item, all sales are final. We do not accept returns or exchanges once it is purchased.
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Damaged or Defective Items: If you receive a mug that is damaged or defective, please contact us within 7 days of receiving your order. Email us at info@girlsupstate.com with your order number and photos of the damaged item. We’ll work with you to find a solution, whether that’s a replacement or a partial refund.
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Lost or Missing Packages: If your package was lost in transit or arrived incomplete, please reach out to us at info@girlsupstate.com. We will help locate your package or, if necessary, send a replacement.
Note: We reserve the right to review each return or exchange request on a case-by-case basis. Thank you for understanding and supporting our limited-edition items!
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Refund Policy
Refund Policy
We have a no return policy, unless Girls Upstate is responsible for a cancellation or reschedule of the event/workshop etc.
If a return is given by GU because of a cancellation or reschedule as determined by GU you will need the confirmation email or proof of purchase and we will reach out to you.
You can always contact us for any return question at info@girlsupstate.com.
When a return occurs you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@girlsupstate.com.
